We collect information you provide directly to us, including: name, email address, phone number, company name, and message content when you contact us through our website forms; professional details when you submit a job application; and billing information when you engage our services. We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
We use the information we collect to: respond to your inquiries and provide requested services; process service agreements and billing; send relevant updates about our services (with your consent); improve our website and service offerings; comply with legal obligations; and communicate about career opportunities if you've submitted an application.
Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. We use analytics data in aggregate form to improve our website experience and do not use it for individual tracking or advertising purposes.
We may share your information with trusted third parties only as necessary to provide our services: cloud hosting providers for website operation; payment processors for billing; email service providers for communication; and analytics services for website improvement. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), secure access controls, regular security assessments, and employee training on data protection. However, no method of transmission over the Internet is 100% secure.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for 2 years. Client records are retained for 7 years per legal requirements. Job applications are retained for 1 year unless you request earlier deletion.
You have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); object to processing of your data; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at zielbox@outlook.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
Your information may be processed in India where our offices and servers are located. By using our services, you consent to the transfer of your information to India. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact us:
Zielbox Solutions Private Limited
Email: zielbox@outlook.com
Phone: +91-9257-193-118
Address: RT, 105-107, Gandhi Path West, Lalarpura, Jaipur, Rajasthan, India
Last Updated: January 2025